Privacy policy

1. 📋 Information We Collect

When you browse or make a purchase on our store, we may collect the following types of information:

Personal Information:
Name, email address, billing/shipping address, phone number, payment details
Order Information:
Products purchased, order history, order number, customer notes
Device Information:
IP address, browser type, referring pages, time zone, cookies, browsing activity
Optional Information:
Submitted forms, email subscriptions, service appointment bookings

2. 🎯 How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about orders, updates, and customer service
Send marketing emails (only with your consent)
Prevent fraud and improve store security
Understand customer preferences and website usage to improve our services

3. 📤 Sharing Your Information

We may share your information with trusted third parties in the following cases:

Shopify: Our store is hosted on Shopify, which securely stores your information
Payment Processors: (e.g., Shopify Payments, PayPal, etc.) to process transactions
Shipping Carriers: To deliver your order (e.g., Canada Post, UPS)
Service Providers: For marketing, email, and analytics (e.g., Google Analytics)

We never sell your personal information.

4. 🧾 Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law (e.g., tax regulations).

5. 🍪 Cookies

Our store uses cookies to:

Remember your cart
Understand website usage
Improve shopping experience

You can adjust your browser settings to manage cookies at any time.

6. 📍 Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct, update, or delete your personal information
Withdraw consent for marketing communications

To make a request, please contact us using the information below.

7. 👶 Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

8. 🔒 Security

We take reasonable precautions to protect your information. All sensitive data (e.g., payment info) is encrypted via SSL and processed through secure gateways.

9. ✉️ Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@[yourstore].com
Address: 155 Unionville St, Markham, ON, Canada

10. 📅 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

Last updated: April 28, 2025