We recommend starting with a free consultation or reaching out to our team. You can also refer to our product descriptions — each one is labeled with recommended skin types and concerns.

Yes! Many of our customers combine products from SkinCeuticals, Doctor Babor, and Aveda to customize their routines. Our team can guide you on the best way to layer and combine active ingredients.

Absolutely. We are an authorized retailer for all the brands we carry. Every item is 100% authentic, sourced directly from official distributors.

We offer samples in-store and may include them with online orders when available. Contact us if you're interested in testing a specific product.

Many of our brands offer cruelty-free and/or vegan options. Please refer to each product’s details or ask us for a recommendation.

You can shop directly through our online store — just add items to your cart and proceed to checkout. If you need help, we’re always happy to assist.

Yes! You can select "In-Store Pickup" at checkout. We’ll notify you when your order is ready for pickup at our Markham location.

Orders are processed within 1–2 business days. Standard delivery in Canada typically takes 3–7 business days. Expedited options are available.

We accept returns of unopened, unused products within 14 days of delivery. Please see our Return Policy for full details.

We’re so sorry! Please contact us with your order number and a photo of the damaged item, and we’ll make it right as soon as possible.

Currently, we ship within Canada only. If you’re outside Canada and interested in our products, feel free to reach out and we’ll try to help.